Delete your CallThem Marketplace account
In the app (immediate)
- Open CallThem Marketplace and sign in.
- Go to Profile.
- Tap Delete account and confirm.
You can also do this on the website: open your profile.
Without the app
Send an email to raymond@callthem24.com or a WhatsApp message to +237640285880 from the email address or number on your account, asking us to delete it. We do it within 7 days and confirm.
What is deleted
- Your profile: name, email, password and WhatsApp number.
- If you sell: your shop(s), branches, products, photos and their statistics. They disappear from the marketplace, and from search engines when those next visit.
- Your inquiries, wishlist, searches and activity.
Delete some of your data, and keep your account
- Products, branches and shop details (sellers): delete or edit them in the app under My Store.
- Name and profile details: change them in Profile.
- Anything else — your WhatsApp number, inquiries, search and viewing history, or photos: email raymond@callthem24.com or send a WhatsApp message to +237640285880 saying what you want deleted. We do it within 7 days and confirm.
What may be kept
- If your login is also used for a CallThem business account, the login itself stays (for CallThem); everything on the marketplace is still deleted.
- Records the law requires us to keep, and server logs and backups, which are overwritten within a few weeks.
Deletion cannot be undone. See our privacy policy.